Maximizing Rewards with Confidence: Understanding Your Rights and Responsibilities on Rewarble
"Company" refers to Mechhive B.V., the entity that operates the Rewarble Service.
"Rewarble" refers to the online platform managed by the Company, through which users can redeem vouchers for various rewards.
"Voucher" means a code issued by SKINE FZCO in Dubai, which holds the license for issuing vouchers. The Voucher can be redeemed on Rewarble for a balance, which in turn can be used to obtain goods, services, or a monetary value top-up to a User's e-wallet.
"Payout" refers to the transfer of monetary value from a User's Rewarble Account to an external account or service, as chosen by the User.
"Service" encompasses all services provided by Rewarble, including but not limited to Voucher redemption, account management, and customer support.
"User" or "You" means any individual or entity that uses the Service.
"Account" refers to a User's registered profile on Rewarble, through which they access and use the Service.
Please read these Terms and Conditions ("Terms”) carefully before using the Rewarble website. By accessing or using the Service, You agree to be bound by these Terms and Conditions ("Terms"), as updated from time to time. If You do not agree to these Terms, You are not authorized to use the Service.
Eligibility: You must be at least 18 years old to use the Service, or the legal age of majority in Your jurisdiction, whichever is higher. By using the Service, You represent and warrant that You meet these eligibility requirements.
Account registration: You may be required to register an Account to access certain features of the Service. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
Voucher redemption: Vouchers can be redeemed on Rewarble for a specified value. Upon redemption, this value is credited to your Account and can be used to make purchases or Payouts through the Service.
Security: You are responsible for maintaining the confidentiality of Your Account and for all activities that occur under Your Account. The Company employs secure access mechanisms, but it is Your responsibility to safeguard Your access credentials.
Voucher validity: Vouchers are valid for 12 months from the date of issuance. Expired Vouchers cannot be redeemed and their value will not be refunded.
Payouts: Payout times may vary based on the payment processor. The Company is not responsible for delays outside its control.
Fees: some transactions may incur fees. The fee structure is available on the Rewarble website and may be updated from time to time.
Compliance: You agree to comply with all applicable laws and regulations in Your use of the Service.
Content: You are responsible for any content You provide through the Service and agree not to transmit any unlawful or objectionable material.
Restrictions: You shall not misuse the Service, including attempting unauthorized access, disrupting the Service for others, or engaging in fraudulent activities.
The Service and all intellectual property rights therein, including but not limited to trademarks, logos, and content, are owned by or licensed to the Company. You are granted a non-exclusive, limited, revocable license to use the Service in accordance with these Terms.
Your privacy is important to us. The Company's Privacy Policy , available on the Rewarble website, outlines how we collect, use, and protect Your personal information.
Your privacy is important to us. The Company's Privacy Policy , available in the Privacy Policy, outlines how we collect, use, and protect Your personal information.
The Service is provided "as is" without warranties of any kind, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
You agree to indemnify and hold harmless the Company, its affiliates, SKINE FZCO, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from Your use of the Service.
Disputes arising under these Terms will be resolved in accordance with the laws of the Netherlands, and the court of Rechtbank Oost-Brabant will have exclusive jurisdiction.
The Company reserves the right to modify these Terms at any time. Your continued use of the Service after any modification signifies Your acceptance of the new Terms.
We will not be liable for any failure or delay in performing our obligations under these Terms due to events beyond our reasonable control, including but not limited to acts of nature, war, terrorism, civil unrest, strikes, or failures of public utilities or communication networks.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.
To encourage active use of the Rewarble Service and manage dormant accounts, the Company has implemented an inactivity fee policy for Rewarble accounts with positive balances. This policy applies to accounts that have not had any transactions for at least 6 months and still maintain a positive balance.
The inactivity fee consists of two components: a flat fee of 1 EUR plus 5% of the outstanding balance. These fees will be deducted monthly, starting after the initial 6-month period of inactivity. For example, if your account has been inactive for 6 months and has a balance of 100 EUR, the first monthly fee would be 6 EUR (1 EUR flat fee + 5% of 100 EUR), leaving a balance of 94 EUR. The following month, if still inactive, the fee would be 5.70 EUR (1 EUR + 5% of 94 EUR), and so on until the balance is depleted or activity resumes.
To help users avoid these fees, we will send a notification one month before the first fee is set to be deducted. This notification will inform you of your remaining balance and remind you to use it to avoid incurring inactivity fees. You can easily avoid these fees by making a transaction (such as purchasing a gift card, prepaid credit, or requesting a payout) or by depleting your account balance before the 6-month inactivity period elapses. If you resume activity on your account or if your balance reaches zero, the fee deductions will cease. You can reactivate your account at any time by making a transaction or loading new funds, and no reactivation fee will be charged. The Company reserves the right to modify this inactivity fee policy, and any changes will be communicated to users and updated in these Terms and Conditions.
These Terms constitute the entire agreement between You and the Company regarding the use of the Service.
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